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Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the website and services provided by Noah’s Ark Destinations (“we”, “us”, or “our”). By accessing or using our website or services, you agree to be legally bound by these Terms.

1. Scope of Services

Noah’s Ark Destinations operates as a travel service provider, promoting selected resorts and curated travel packages through digital platforms. We facilitate booking services by directly handling customer inquiries, confirming reservations, and processing payments on behalf of our partner resorts.

2. User Responsibilities

By using our services or submitting a booking inquiry, you agree to:

  • Provide accurate and complete information

  • Review all terms of booking and cancellation before confirmation

  • Make timely payment for the services booked

  • Use the website in compliance with applicable laws

3. Booking and Payment Terms

  • All bookings are processed and confirmed by Noah’s Ark Destinations on behalf of our resort partners.

  • Customers are required to make full or partial payment at the time of booking, as communicated during the process.

  • Payments are collected by us and subsequently transferred to the respective resort after deducting an agreed commission for services rendered.

  • A formal invoice or payment confirmation will be provided to the customer upon successful transaction.

  • Accepted payment methods will be disclosed on the website or during the booking process.

4. Pricing and Availability

  • Pricing is based on business rates negotiated with each resort and may vary depending on seasonality, availability, and inclusions.

  • While we make every effort to ensure accuracy, errors in pricing or availability may occur and we reserve the right to correct them without prior notice.

5. Cancellations and Refunds

  • Cancellation policies vary depending on the resort and will be clearly communicated during the booking process.

  • Customers must review and accept the specific cancellation policy applicable to their booking.

  • Refunds, if applicable, will be processed by Noah’s Ark Destinations in accordance with the resort’s policy, after deducting any non-refundable charges or administrative fees.

6. Role and Responsibility

While we act as a booking intermediary, Noah’s Ark Destinations is not the provider of accommodation or on-site services. We do not own, operate, or manage the resorts listed on our platform. Resort partners remain solely responsible for the quality, safety, and delivery of their services.

7. Intellectual Property

All website content including text, graphics, logos, images, and layout is the property of Noah’s Ark Destinations or used under appropriate license. Unauthorized reproduction or distribution is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Noah’s Ark Destinations shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Service quality or experiences provided by third-party resorts

  • Delays, cancellations, or failures beyond our control

9. External Links

Our website may contain links to external websites or resort platforms. We are not responsible for their content, policies, or practices.

10. Indemnification

You agree to indemnify and hold harmless Noah’s Ark Destinations from any claims, losses, or damages resulting from your use of our website or violation of these Terms.

11. Governing Law

These Terms shall be governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

12. Changes to Terms

We reserve the right to update or amend these Terms at any time without prior notice. The most recent version will always be available on our website with the effective date stated above.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Noah’s Ark Destinations
Email: info@noahsarkdestinations.com
Phone:
8089040903 

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